One workforce
that runs itself.
From the 6am callout to the last shift of the month. Every shift, credential, and approval — handled.
The 6am callout.
Eight agents. Nothing uncovered.
From schedule gaps to the last approval — every agent, every step.
Tuesday PM has three coverage gaps. Overtime risk flags before the shift even starts. Schedule Optimizer scanned 847 records, identified clustering opportunities, and resolved three conflicts before the coordinator opened the dashboard.
The nurse who called out last Monday called out again today. Three callouts in six days. 54-hour week. Burnout Prevention flagged her pattern on Wednesday — before the fourth callout happened. Intervention scheduled.
The billing record says 9am. The EVV log says 28 minutes, not 60. Visit Verification flagged the discrepancy before the billing sync ran. GPS confirmed arrival and departure. Claim corrected automatically.
New referral: 73-year-old post-surgical, home care 5×/week. Referral Intake extracted demographics, checked for duplicates, matched against two providers with capacity, and surfaced an intake summary in 40 seconds.
Three providers, six open shifts for next week. Capacity Planner forecasted shortfalls by 11am Monday — before anyone asked. Two understaffed weeks flagged. Recruitment queue opened. No firefighting on Friday.
She asks if she can request PTO for April 12th. It's a Thursday — one other RN already off. PTO balance confirmed: 3 days left. Request submitted. Response within 2 hours. No manager involved.
6:02am. Amanda called in sick. Call-Off Management recorded the call-off, found the best available replacement, and updated the schedule. Maria confirmed by 6:18am. Gap time: 16 minutes. No phone calls.
It's 11pm. A compliant time-off request is sitting in a queue. 14 requests processed this week. The compliant ones cleared automatically — licence, overtime, policy all checked. Managers only see the exceptions.
All agents. Running simultaneously.
While your team focuses on what actually needs them.
The 6am callout.
Nothing uncovered.
Scroll through a single week on-call — from the first schedule gap to the last approval — and see which agent is handling what.
Tuesday PM has a gap. Overtime risk flags before the shift even starts.
Schedule Optimizer scanned 847 records, identified geographic clustering opportunities, and resolved three coverage conflicts before the coordinator opened the dashboard.
The nurse who called out last Monday called out again today. Three callouts in six days. 54-hour week.
Burnout Prevention flagged her pattern on Wednesday — before the fourth callout happened. Intervention scheduled.
The billing record says 9am. The EVV log says 28 minutes, not 60.
Visit Verification flagged the discrepancy before the billing sync ran. GPS confirmed arrival and departure. Claim corrected automatically.
New referral: 73-year-old post-surgical, home care 5×/week.
Referral Intake extracted demographics, matched against two providers with capacity, checked for duplicates. Intake summary ready in 40 seconds.
Three providers. Six open shifts for next week.
Capacity Planner forecasted shortfalls by 11am Monday — before anyone asked. Two understaffed weeks flagged. Recruitment queue opened. No firefighting on Friday.
She asks if she can request PTO for April 12th. It's a Thursday — one other RN already off.
PTO balance confirmed: 3 days left. Request submitted. Response within 2 hours. No manager involved.
6:02am. Amanda called in sick.
Call-Off Management recorded the call-off, found the best available replacement, and updated the schedule. Maria confirmed by 6:18am. Gap time: 16 minutes. No phone calls.
It's 11pm. A compliant time-off request is sitting in a queue.
14 requests processed this week. The compliant ones cleared automatically — licence, overtime, policy all checked. Managers only see the exceptions.